Legal
Privacy Policy
Last updated: 9 July 2026
1. Data controller
In compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that your personal data will be processed by:
2. Data we collect and purposes
| Source | Data | Purpose | Legal basis |
|---|---|---|---|
| Contact form | Name, email, phone, message | Respond to your enquiry and send you a proposal | Consent (Art. 6.1.a GDPR) |
| Email address, message content | Managing business communication | Legitimate interest (Art. 6.1.f GDPR) | |
| Google Analytics 4 | Anonymised browsing data | Website usage analysis and service improvement | Consent (Art. 6.1.a GDPR) |
We do not collect special category data (health, ideology, etc.) or data from minors under 14.
3. Retention periods
We keep your data for as long as necessary for the purpose it was collected for:
- Business enquiries with no subsequent contractual relationship: 12 months
- Client data with a contractual relationship: 5 years from the end of the service (commercial obligation)
- Billing data: 10 years (tax obligation)
Once these periods have elapsed, the data will be securely deleted or anonymised.
4. Recipients and international transfers
Your data is not shared with third parties, except with service providers strictly necessary to operate:
- Google LLC (Analytics, Tag Manager, Ads) — transfer to the US covered by the EU Standard Contractual Clauses
- Hosting provider — located in the EU
We do not carry out any other international data transfers.
5. Rights of data subjects
You can exercise the following rights at any time by emailing info@kyndra.es with a copy of your ID document:
- Access: know what data of yours we process
- Rectification: correct inaccurate or incomplete data
- Erasure: request deletion of your data
- Objection: object to processing based on legitimate interest
- Restriction: restrict processing under certain circumstances
- Portability: receive your data in a structured, machine-readable format
We will respond to your request within a maximum of one month. If you believe the processing does not comply with GDPR, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).
6. Cookies and similar technologies
This website uses Google Analytics 4 and Google Tag Manager to analyse traffic anonymously. Analytics cookies are only activated with your explicit consent.
To manage or withdraw your cookie consent at any time, you can clear your browser's cookies or contact us at info@kyndra.es.
7. Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or accidental destruction, including encrypted connections (HTTPS/TLS) and restricted access to internal systems.
8. Changes to this policy
We may update this policy to adapt it to legal changes or changes in our service. The last update date appears at the top of the document. We recommend reviewing it periodically.
9. Contact
For any enquiry about privacy or to exercise your rights:
C/Sabadell · Caldes de Montbui (Barcelona)